Digital outsourcing that feels in-house
WHY TOP DOG
We make it personal
From the moment we connect, your business growth is our top priority. We specialize in increasing small business revenue and improving marketing ROI through sales, omni-channel customer support, lead generation and management, and AI-driven email marketing. Our highly-trained, dedicated, and passionate team is our most valuable asset, providing unparalleled service and expertise for our clients.
With over a decade of experience supporting and managing the growth channels of small enterprises, we help our clients navigate the changing industry landscape using innovative technology to achieve the long-term success they deserve.
SERVICES WE OFFER
Reach your full potential
SALES
Increase conversion and price using our sales expertise
Leverage AI to identify, test, and deploy successful techniques
Fill last-minute cancellations to keep your business running at capacity
CUSTOMER SERVICE
Coordinate scheduling and appointment confirmations
Engage with customers before and after service is delivered
Manage a multi-channel digital ecosystem
MARKETING
Convert warm leads through email marketing campaigns
Propose and coordinate promotional offers
Improve marketing spend through lead data and analytics
LEAD GENERATION
Manage third-party lead sources to keep your pipeline full
Coordinate inbound leads from diverse sources
Manage a proprietary database of leads to support sales efforts
Why we do what we do
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“Top Dog has helped us take our business to the next level! Our sales improved and gave us more time and mental space to care for our clients and help more people and their dogs.”
James & Michelle Rodriguez
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“My business literally doubled the year I started having Top Dog handle all of my incoming calls/leads. They have provided excellent service and support and have continued to keep my calendar full with new business."
Michael Konstantaras
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"…they have been an integral part of my business. They handle my inquiries, scheduling, and confirmations that allow me to do what I do best, and that is spend my time and energy working with my clients..."
Justin Scher
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“We've had many clients tell us how knowledgeable and helpful our phone representative is. We're very pleased to hear this where customer service and a soft touch is key in the south. Top Dog is a key component to our success."
Rachel & Betty Lou
